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You can’t just head to Netflix’s website in Google Chrome or Mozilla Firefox. Netflix says 5 Mbps will enable standard HD streaming in 1080p, however.Įven assuming you have the hardware and internet connection to enable 4K streaming, you have to use the right software. If your internet connection doesn’t meet this speed, you won’t be able to stream in Ultra HD 4K on any device.
You can test your internet connection by heading to or by using Netflix’s own speed test tool.
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For example, in the screenshot below, “i7- 4790″ means we have a 4th generation Core i7 processor.Īccording to Netflix, you’ll also need an internet connection with at least 25 Mbps (Megabits per second) in download bandwidth for 4K streaming. Look for the “Processor” information under “Device Settings.” To determine the generation, look at the number after the dash.
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You can discover whether your PC has a new enough CPU by heading to Settings > System > About. You’ll just need a fast enough processor to handle decoding that 4K content. However, some older processors reportedly work, and many AMD processors will also work. Netflix also says your PC needs an Intel 7th generation (Kaby Lake) processor or newer to stream. Netflix will only offer 4K streaming on your PC if high-bandwidth digital copy protection 2.2 is available.
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Check the manual that came with your monitor or look at the manufacturer’s specifications online to see if the monitor has this feature. The display must be capable of running at a 60 Hz refresh rate. You can check your display’s resolution by heading to Settings > System > Display and looking at the “Resolution” box.
You’ll need a PC with a 4K display-that’s 3840×2160 pixels. NOTE: If following the above steps does not resolve the issue, contact your Internet service provider (ISP) for further assistance in improving the Internet connection.To stream Netflix in “Ultra HD” on your TV, the only hardware you need is a 4K TV and a 4K-capable streaming box.
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Connect the 4K TV or 4K Ultra HD media player to the Network using a wired connection.Try the following to improve the quality of the Internet connection: If the resolution is low, there may be bandwidth issues that are limiting the Netflix stream. The image below is an example of this gradual increase in resolution This is part of the normal operation of the application. NOTE: If the resolution is lower than 4K when the Display button is pressed, wait for a few moments for the Internet speed to slowly increase and begin playing at a higher resolution. To check the resolution of the Netflix video, press the Display button. Other TV models have a Display button on the supplied remote control.NOTE: The icons that appear with the Netflix logo are sample content. Select from the titles that will appear.You can also use the Netflix Search feature to locate 4K content.If your TV supports Netflix Ultra HD streaming, you will see this row in your Netflix experience.Make sure you have selected an Ultra HD 4K video.Make sure your streaming quality is set to High or Auto.